MY INSURANCE
Portal Features
MyInsurance offers a range of self-service options depending on the product.
Policies Overview
As soon as you log in, you will be presented with an overview of all your portfolio
Open a claim
Renew Policy
If a renewal is pending, a pop-up will appear. Renew your policies and make online payments
View Reports
Update Details
Contact Us
Register and Get Access
How do I obtain my code? - There are 3 ways
Request your code online through the portal
- 1. Access the Client Portal
- 2. Click on New User
- 3. Click on Need a Code?
- 4. Enter the required details
- 5. Check your email!
Recieve it by SMS or email at the time of renewal
A personalized SMS and email with your unique code will be sent if your policy is due for renewal
Request your code by email
- 1. Send us an email to [email protected]
- 2. Give us your ID Card number and your policy number
- 3. Answer some security questions
- 4. Get your code!
Portal Guide
As soon as you log in, you will be presented with an overview of all your portfolio
- Policy Number
- Brief Description
- Claims Status
- Action Drop-down
- Open a Claim
- Renew Policy
- View Reports
Register a claim
- Click on ‘Select Action’
- Click on ‘Open a Claim’
- Fill in the details
Track the status and pay the excess if required
- Click on ‘View’
- Click ‘Pay Excess’
Be notified when a renewal is pending
If a renewal is pending, a pop-up will appear. Renew your policies and make online payments
Renew online and pay
- Click on ‘Renew’
- Click ‘Pay Renewal’
Access the report library and download the documents related to your policies
- Click on ‘Select Action’
- Click ‘View Report Library’
- Click on the PDF icon to download
- View your report!
You can also manage your account and update your personal details
- Click on ‘Update your details’
- Update your personal information
- Click on ‘Submit’
Fill in the form and address all your queries online!
- Click on ‘Contact Form’
- Fill in the form details
- Click on ‘Submit’
